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Heartbeat powered by Sysomos is a cost-effective, real-time monitoring and measurement tool that provides constantly updated snapshots of social media conversations and online news. It organizes conversations, manages workflow, facilitates collaboration and provides ways to engage with key influencers.
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To succeed in the social space at enterprise level you really need to strike a balance of the right people trained continually on engagement and measurement; a superior process including workflow so the right conversation lands on the right desk; and an agile and user-friendly platform – in this case Heartbeat.
Social Business Lead, Valtech