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There’s nothing worse than missing out. With Heartbeat you can monitor, analyze, and understand all the conversations that make a difference to your business. You’ll never be out of the loop again. Sysomos is an industry leader when it comes to social listening. When you see all the features offered by Heartbeat, you will see why.
Access billions of conversations spanning 189 countries and 186 languages with up to two years historical data. No matter where a conversation is happening on Twitter, Instagram, blogs, or traditional media (just to name a few) if it is on the social web, Heartbeat will surface it for you.
Tease the signal from the noise. Query the billions of conversations that Sysomos collects and store just the data that matters to you. Then tag conversations to measure, compare, and analyze the results.
CRITICAL ALERTS AND CRISIS CONTROL
To control the message, first you have to get the message. Heartbeat automatically alerts you to critical conversations as they happen, and assigns them directly to the teams that can do something about it.
Keep tabs on sales opportunities, customer service moments, or potential legal concerns. Heartbeat lets you identify social engagement opportunities and automatically assign them to the person or department who can handle the situation.
One platform for everything you do on social
Simplify your life. With Heartbeat, there’s no need to log in to multiple applications — you can engage and measure all your properties from one social media management tool.
Your audiences are waiting to hear from you. All of them. Whether you’re working in real time or scheduling for the future, you can manage all your social accounts in a single app.