OVER 200M SOCIAL CHANNELS AND 65K MEDIA SOURCES
There’s nothing worse than missing out. With Heartbeat you can monitor, analyze, and understand all the conversations that make a difference to your business. You’ll never be out of the loop again.
Custom Dashboards & Reporting
Get comfortable with perfect-fit reporting. Pick the dates and set your filters to run just the report you need to tell your data story internally and externally.
Customized tags & queries
Tease the signal from the noise. Query the billions of conversations that Sysomos collects and store just the data that matters to you. Then tag conversations to measure, compare, and analyze the results.
CRITICAL ALERTS AND CRISIS CONTROL
To control the message, first you have to get the message. Heartbeat automatically alerts you to critical conversations as they happen, and assigns them directly to the teams that can do something about it.
Task and Workflow Rules
Keep tabs on sales opportunities, customer service moments, or potential legal concerns. Heartbeat lets you identify social engagement opportunities and automatically assign them to the person or department who can handle the situation.
One platform for everything you do on social
Simplify your life. With Heartbeat, there’s no need to log in to multiple applications — you can engage and measure all your properties from one social media management tool.
Your audiences are waiting to hear from you. All of them. Whether you’re working in real time or scheduling for the future, you can manage all your social accounts in a single app.