Engagement Central

Sysomos Engagement Central is fully integrated in Hearbeat user interface for a seemless experience.

• Link multiple social media channels, including Twitter and Facebook
• Schedule posts, and reply to tweets and Facebook posts
• Gain insights from Twitter followers
• Workflow management, audit trail, and team collaboration

Why Engagement Central?

Follower Analytics
Detailed analytics reports based on your followers. See the most authoritative followers or breakdown by country or gender. Understand follower demographics via informative visuals.

Post, Reply and Schedule
Send out new messages or reply to an incoming one. Bitly integration is available for url shortening. Schedule tweets for future publication.

Direct Messages and Re-tweets
Send and receive direct messages on Twitter. Follow, unfollow, re-tweet and much more in just a click.

Workflow and Collaboration
Engagement Central is designed for team collaboration. All actions and outgoing messages are recorded in activity log. Reporting keeps track of open cases and active assignments.

Multiple Accounts
Link all your Twitter accounts and Facebook fan pages, to manage them all from a single place.

Engage, Engage, and Engage
Deep integration with Sysomos Heartbeat product suite allows effortless engagement from anywhere. You don't need to have multiple social media tools.

Moderate and Approve
Setup rules for publishing tweets based on approval from manager and legal teams.